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Returns & Exchanges
If your gear isn't the perfect fit for your trek, you can return or exchange unused items within 30 days of purchase.
1
Initiate Return
Visit our online return portal and enter your order number and zip code to start the process.
2
Pack Your Items
Place the items in their original packaging with all tags attached to ensure a full refund.
3
Attach Label
Print the prepaid shipping label provided by the portal and secure it to the outside of your package.
4
Drop Off
Take your package to any authorized carrier drop-off location. Refund processing takes 5-7 business days after receipt.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing